CBPATSISP

Clinical Services

Aboriginal and Torres Strait Islander people need access to culturally safe and secure clinical health services that meet their mental health needs. These can be culturally responsive mainstream services, or clinical services – such as psychological services – offered through Aboriginal community-controlled health organisations. Clinical mental health services for Indigenous people are likely to be most effective when they include additional support, such as interpreting services, and include Indigenous clinicians on staff.

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Aboriginal Interpreting Western Australia (AIWA)

Studies show that poor communication between healthcare providers and clients can have major adverse consequences on health, mental health and wellbeing outcomes. High-quality intercultural communication is a core component of effective, culturally secure service delivery. improved intercultural communication can be achieved through the use of professional interpreters, to relay information to increase health literacy and the uptake of health care, and improved clinical outcomes and satisfaction with care.

Aboriginal Interpreting Western Australia Aboriginal Corporation (AIWAAC) has over 100 qualified, accredited interpreters covering more than 40 Aboriginal languages in WA – engagements with interpreter services enhances clinical services. 

To be updated in 2021

To be updated in 2021

To be updated in 2021

To be updated in 2021

To be updated in 2021

To be updated in 2021

Carbal Medical Centre

Carbal Medical Services (Carbal) is an Aboriginal and Torres Strait Islander Community Controlled Health Care Organisation (ATSICCHO) which operates in Toowoomba and the Southern Downs area in Queensland.

Phone: 1300 379 558

Toowoomba Medical Centre: 125 Russell Street, Toowoomba Phone: (07) 4639 7300

Warwick Medical Centre: 55 Wood Street, Warwick Phone (07) 4688 0500

NDIS/PHaMs Support Services: 104 South Street Toowoomba Phone: (07) 4639 7400

Carbal originated from the efforts of Aboriginal people to establish a culturally safe and secure health service in Toowoomba that could comprehensively address the health needs. It provides comprehensive culturally safe, responsive primary health care service including clinical and population health programs, that are integrated with other complementary service providers. Carbal Medical Services cover the Darling Downs, Southern Downs and Goondiwinidi regions, with five offices located across the regions and provide transport to clients to access services. Services include:
» General Practice Clinic
» Allied Health
» Aboriginal Health Workers
» Strong Fathers Support
» Tackling Indigenous Smoking
» Hearing Health
» Drug and Alcohol program
» Vision Testing
» Child and Maternal Health
» Patient Transport
» Telehealth
» Visiting Specialists

Carbal Medical Services aims to provide holistic world class medical and health care services towards achieving equity in health outcomes for the Aboriginal and Torres Strait Islander peoples who fall under Carbal’s service area. Carbal strives to provide ‘Excellence in Aboriginal and Torres Strait Islander Primary Health Care in a Caring and Confidential Environment’.

1. Delivers services to approximately 1300 clients.
2. Established a Food Bank within their site.
3. Serve more than 2000 Aboriginal and Torres Strait Islander clients at Warwick Clinic.
4. In 2018, a Carbal staff member completed her Certificate IV in Aboriginal and Torres Strait Islander Primary Health Care, and will be an Aboriginal Health Worker for  Carbal.
5. Printed the seventh book in their culturally safe, preventative health education series that is distributed to schools and other organisations throughout the region and interstate.
6. Self-funded a Cultural Awareness Training program (Carbal CAT) to deliver to non-health organisations and primary health (accredited with the RACGP and ACRRM) to ensure cultural competency across a range of services.
7. Injects a significant amount of self generated funds to support community groups and events including NAIDOC, Murri Court, Reconciliation Week, Carbal Reconciliation Community Choir.
8. 2018-19 financials reflect growth in self-generated revenue of 37% which funds identification and addressing of health related priorities.

1. Partners with research bodies to deliver research based projects through Carbal Medical Service facilities.
2. Continuously redesigning its processes to ensure clients’ medical, health, social and cultural needs are met.
3. A dedicated multidisciplinary team working to close the gap between health outcomes in the Aboriginal and Torres Strait Islander population and non-Indigenous population.
4. Operation Manual with Quality Policy including
a) commitment to quality and continual improvement, and
b) conducting Indigenous Health research to ensure delivery of culturally appropriate primary health care to improve indigenous health outcomes.
5. Website portal link for client and stakeholder feedback.
6. Involved in Aboriginal Health research projects and collection and reporting of data to enhance decision-making processes prioritising funding.

Carbal is established by Aboriginal people and is an Aboriginal and Torres Strait Islander Community Controlled Health Care Organisation (ATSICCHO). It meets the CBPATSISP criteria for inclusion.

To be updated in 2021

Central Australian Aboriginal Congress (NT): Psychological Support

The Central Australian Aboriginal Congress (NT) is one of the most experienced Aboriginal primary health care services in the country, a strong political advocate of closing the gap on Aboriginal health disadvantage and a national leader in improving health outcomes for all Aboriginal people. They provide psychological support for young people aged 12 – 25 years old and can give you support if you are depressed, anxious, worried or stressed.

CONTACT:

Phone: (08) 8959 4750

Email: SEWBRecep@caac.org.au
For almost 50 years, Central Australian Aboriginal Congress (Congress) has provided support and advocacy for Aboriginal people in the struggle for justice and equity. Since that time, Congress has expanded to become the largest Aboriginal community-controlled health organisation in the Northern Territory, providing a comprehensive, holistic and culturally-appropriate primary health care service to Aboriginal people living in and nearby Alice Springs, including six remote communities; Amoonguna, Ntaria (and Wallace Rockhole), Ltyentye Apurte (Santa Teresa), Utju (Areyonga) and Mutitjulu. Today, they are one of the most experienced Aboriginal primary health care services in the country, a strong political advocate of closing the gap on Aboriginal health disadvantage and a national leader in improving health outcomes for all Aboriginal people.
 
Congress’ Social & Emotional Wellbeing (SEWB) services can help you with social, emotional and cultural wellbeing (feeling safe and happy) and relationships with your mob. They can give you support if you are depressed, anxious, worried or stressed. You can yarn about your life and worries with a psychologist who will help you by working with you on a treatment plan and program. They can get translators to help with language if you need.
 
Congress delivers social & cultural support to Aboriginal people of all ages. Young people aged 12-25 years old can also support through headspace.
 
To access this service, you will need a referral. You can ask your doctor about getting a referral to the service.
Congress’ Social & Emotional Wellbeing (SEWB) services can help you with social, emotional and cultural wellbeing (feeling safe and happy) and relationships with your mob. They can give you support if you are depressed, anxious, worried or stressed.
You can yarn about your life and worries with a psychologist who will help you by working with you on a treatment plan and program. We can get translators to help with language if you need.

According to the 2022-2023 Annual Report, across the Central Australia Aboriginal Congress clinics and allied health workers (e.g., social workers, substance misuse worker, community services worker, psychologists), 8009 hours of care were provided for the residents of Northern Territory. In the same year, they provided service to 1357 new clients. For more information, please click here.) 

To be updated.

The Psychological Support program is assessed as having:
– Indigenous Ownership: It is also an Aboriginal Community Controlled Organisation (ACCHO), a primary health care service initiated and operated by the local Aboriginal community to deliver holistic, comprehensive, and culturally appropriate health care to their community.
– Community leadership: The Central Australian Aboriginal Congress, the organisation that develops the Psychological Support program, is curently the largest Aboriginal Community Controlled Health Organisation (ACCHO) in the NT.
 

Darwin Indigenous Men's Service (NT)

Darwin Indigenous Men’s service focuses on men’s mental health by provide individual mentoring, family violence counselling and education programs and healing activities for Indigenous men.

Address: 30 Boulter Road, Berrimah, Darwin NT
Phone: 08 8947 7188
Email: admin-dims@daiws.org.au
Darwin’s Indigenous Men’s Services started in 2005 as a Family Violence Prevention and Healing program under Darwin Aboriginal & Islander Women’s Shelter (DAIWS). Their vision is
“Men sharing knowledge to help each other build strong, healthy, independent men. To provide a safe and supportive service for males to heal and develop positive relationship skills, where they are encouraged to embrace changes that work towards building strong, healthy relationships, families, and communities.”
 
Their goals are to provide:
 
– a safe place where men can seek support to deal with or heal from issues such as grief, loss and trauma.
– mentoring, support, case management and outreach services for men that may assist to strengthen their wellbeing and independence.
– counselling and education programs for men to strengthen their social and emotional wellbeing.
– therapeutic and educative groups for men to address family and relationship issues, including family and domestic violence, conflict resolution and fatherhood.
– healing and cultural activities to improve men’s wellbeing and strengthen cultural identity.
– a safe and supportive service for males to heal and develop positive relationship skills, where they are encouraged to embrace changes that work towards building strong, healthy relationships, families and communities.
 
To achieve their goals, they run programs such as:
– Indigenous Men’s Healing Group
– Indigenous Family Violence Prevention and healing program
– Strong Men Strong Communities Program
– Indigenous Fathers Program
– Respectful Relationships Program for Indigenous people
– Gay Friendly Service
 
These programs mostly operate by providing mentoring, individual counselling, conducting yarning circles, and conducting healing activities.
Darwin Indigenous Men’s Service aims to:
 
– To provide a safe place where men can seek support to deal with or heal from issues such as grief, loss and trauma.
– To provide mentoring, support, case management and outreach services for men that may assist to strengthen their wellbeing and independence.
– To provide counselling and education programs for men to strengthen their social and emotional wellbeing.
– To provide therapeutic and educative groups for men to address family and relationship issues, including family and domestic violence, conflict resolution and fatherhood.
– To provide healing and cultural activities to improve men’s wellbeing and strengthen cultural identity.
– To provide a safe and supportive service for males to heal and develop positive relationship skills, where they are encouraged to embrace changes that work towards building strong, healthy relationships, families and communities.
According to their annual report, Darwin’s Indigenous Men’s Service managed to achieve these outcomes in the year 2021 – 2022:
 
– 98% of the participants of the Couples Respectful Relationships program found it to be helpful and 97% of the participants would recommened the program to others.
– Had a total of 181 participants attend their Indigenous Men’s Program for the year 2021 – 2022
– Serviced 45 clients in the year of 2021 – 2022 under their Brotherboy and Sistergirl Program, transporting them to and from medical appointments, counselling services, centrelink, and DIMS programs and emergency relief such as food vouchers, clothes and accommodation.
– Taken on a student for placement and are seeking to take on more students in the future.

To be updated

Darwin Indigenous Men’s Service is assessed as:
– having Indigenous ownership
– having community leadership as they partner with various organisations such as Missions Australia, Danila Dilba Aboriginal Medical Service, Save the children, Head Space, Territory Families, Yilli Housing, and many more
– seeking to build up the capacity because they are seeking to take on more students for placements.

Darwin Indigenous Men’s service. (2022). Annual Report 2021 – 2022. https://irp.cdn-website.com/76a54821/files/uploaded/DIMS%20Annual%20Report%202022.pdf 

Geraldton Regional Aboriginal Medical Service (WA)

Geraldton Regional Aboriginal Medical Service (GRAMS) is an organisation of Aboriginal people, controlled by Aboriginal people, to provide high quality healthcare to Aboriginal people.

Geraldton
60 Rifle Range Road, Rangeway WA 6530
(08) 9956 6555

Carnarvon
14-16 Rushton Street Carnarvon, WA 6701
(08) 9947 2200

Mt Magnet
56 Attwood Street, Mount Magnet, WA 6638
(08) 9940 3222

GRAMS is a medical service that operates a range of programs and services across three towns – Geraldton, Carnarvon and Mt Magnet.

GRAMS’s vision is to be recognised for their role in Aboriginal people living healthy lives, enriched by strong living culture, dignity, and justice. GRAMS provides various programs and services including clinical, social and emotional wellbeing, healthy living and suicide pre- and post-vention.

To be updated

To be updated

GRAMS is an Aboriginal-led organisation that provides culturally safe programs and services for Aboriginal and Torres Strait Islander peoples.

Gunawirra - Clinic on Country (NSW)

Gunawirra works closely with Aboriginal and Torres Strait Islander families and children to provide a range of clinical services such as psychotherapy, speech therapy, and occupational therapy in Sydney. They also provide training to better equip preschool teachers to address the emotional, health, and cultural needs of Aboriginal and Torres Strait Islander children.

Address: 19a Quirk Street (Cnr Quirk & Gordon St) Rozelle, NSW2039
Phone: (02) 9810 2312
Email: Contact them here
Gunawirra is a community-led organisation that works closely with Aboriginal and Torres Strait Islander people, families, children and communities to reach their full potential. The focus is operating programs that build capacity and confidence towards healing, resilience and self-reliance. These programs are initiated and informed by the community that they serve.
 
The Young Aboriginal Mother’s Group based in Gunawirra House, Rozelle NSW is an early intervention service for women with Aboriginal and Torres Strait Islander children. The weekly program provides activities based on the mothers’ requests, interests and needs including individual therapy, social work support with access to health, housing, employment, education and financial services, art therapy, alternative therapies, practical support with grocery supplies, cultural facilities to promote health and wellbeing as well as a business program designed to (re)connect Aboriginal and Torres Strait Islander mothers to traditional cultural practices. In 2019, Gunawirra also developed a program, ‘Clinic on Country’ to provide regular multi-disciplinary services (e.g., speech therapy, occupational therapy, art therapy and social work) to rural NSW schools where Aboriginal and Torres Strait Islander children and families are unable to access these professional services.
 
The Five Big Ideas Program for preschools provide training to teachers of various preschools across remote and regional areas of NSW on topics such as basic hygiene, nutrition, behavioural problems, and identity.
 
Gunawirra also provides professional development for preschool educators working with Aboriginal and Torres Strait Islander children and families. These sessions focus on understanding trauma, its impact on children and teachers who care for them, the importance of culture in healing and the need for self-care for professionals. They also provide support services for teachers such as art psychotherapy.
 
 

Gunawirra seeks to build capacity and confidence towards healing, resilience and self-reliance by working closely with Aboriginal and Torres Strait Islander families and children.

According to the 2021 Annual Report, Gunawirra has made waves through their programs 1:
– completed 1723 service delivery hours with 255 people under the Young Aboriginal Mothers Groups Program
– completed 1431 service delivery hours with 1255 people under the 5 Big Ideas program
– provided 162 hours of teacher training and cultural learning

Gunawirra also launched a collection of cultural videos aimed at reaching Aboriginal families during the pandemic, sharing knowledge with preschool children, and enlightening the wider community on topics including Dreamtime stories, Aboriginal tools, and native plants. These videos had over 4000 views and 5 star ratings by all attendees, with people tuning in from all over Australasia, and won the Best Technology Achievement by an Indigenous Australian in the Australian Not-for-Profit Technology Awards. There are have plans to continue releasing more cultural webinars covering topics such as kinship and identity, and traditional native food uses.

Western Sydney University conducted an evaluation on the Young Aboriginal Mother’s Group in 2015 by personally attending the group sessions and interviewing the mothers taking part in the group 2. Overall, attending the group had benefits that could be grouped into 2 main themes: (1) Purpose of the group: Supporting and facilitating Aboriginal motherhood and (2) the Workings of the group. For more information on the evaluation, click here.

Under the theme of Purpose of the group: Supporting and facilitating Aboriginal motherhood, the evaluation found that the group met its purpose of supporting and facilitating motherhood. Staff attributed this to Gunawirra “creating the conditions to encourage the emotional engagement of the mothers with their children beyond meeting practical care needs”. The presence of the staff was also paramount in “encouraging the mothers’ interest and curiousity in their children” as they helped “giving (give) meaning to the children’s behaviour”.

The group also served as a source of peer support and countered the social isolation that the mothers experienced. The mothers who attended the group spoke of the “support they gained from the other mothers as normalising and empowering them in their experiences of motherhood.”. Understanding that others are going through similar issues helped to remove the “stigma that they (the mothers) felt as young Aboriginal mothers.”.

The group also served as a “space to share their knowledge and experiences of motherhood” around “practical care tasks as well as accounts of how to relate to children”, and gave the mothers “an opportunity to have a break and some time out for themselves during their week.”. Finally, the group served as a mechanism for cultural transmission where mothers “became more confident and proud of their identities as Aboriginal women over time” as they engaged in “Aboriginal painting within the group, an outing to see rock paintings, weaving…”.

Under the theme of the Workings of the group, staff reported that they were able to form “trusting relationships for developing a safe space for the women to share ‘deeper’ emotional experiences.”. The trusting relationship formed between staff and mother provided some “emotional support to create the conditions to strengthen attachment between mothers and children and facilitate emotional capacity.”. Staff were able to form these trusting relationships by simply “holding space” or “validating the mothers’ emotional experiences, as well as their positive mothering practices.”.

Therefore, the evaluation found that “the mothers’ group serve function in terms of support, facilitating mother-child relationships and the development of the women’s construction of motherhood and themselves as mothers.”.

The Five Big Ideas program was also evaluated by Western Sydney University in 2016 by administering surveys and conducting interviews with the pre-school teachers and directors’ perspectives of the Five Big Ideas program 4.

Overall, the feedback on the Five Big Ideas program was found to be largely positive. The pre-school teachers noted changes in the children after going through content such as ‘personal hygiene’, ‘nutrition’, and ‘self-help skills’. In terms of personal hygiene, staff noted there was increased motivation to brush teeth and an increased desire to complete these tasks by themsevles, giving the children greater confidence and independence. With nutrition, staff noted that the children responded positively to vegetables and ate more vegatables. Staff also reported that children actively rejected unhealthy food such as sweets at school and at home. With the decreased intake of sweets, staff noticed that there was an increase in concentration and reduction in energy, especially in the hyperactive children.

Pre-school teachers appreciated the support that Gunawirra provided, in terms of receiving weekly training and support through Skype. Staff also felt that the art therapy sessions allowed the children to express their trauma in different ways, especially for children with additional needs. Staff also managed to relieve some of their stress through art therapy and learn new ways to manage the children from the art therapist. Although the costs of having an art therapist was high, the benefits outweighed the costs as staff felt the need for more sessions.

Visitations by the cultural advisor was also found to be helpful for both non-aboriginal and aboriginal staff. Non-aboriginal staff reported receiving feedback on how culturally aware they are and gained confidence to teach about Aboriginal cultur, while Aboriginal staff found that the addition of the cultural aspect to the program affirmed the role of culture in the children’s lives. Aboriginal staff reported that the cultural advisor served as a form of a “role model to the children.. taking culture to each of the centres”. Staff also mentioned wanting additional cultural training in their feedback about the program.

To read the evaluation report, click here.

Gunawirra is assessed as:
– having Indigenous ownership as more than half of its Board members have Aboriginal background.
– having community leadership as they partner with local indigenous and non-indigenous pre-schools such as Dalaigur and Scribbly Gum Pre-School.
– undergoing ongoing service evaluation. Their Young Aboriginal Mothers’ Groups and Five Big Ideas program were recently evaluated in a study conducted by Western Sydney University. The Young Aboriginal Mothers’ Group program is also going to be re-evaluated in 2021.

1 Gunawirra. (2021). 2021 Annual Report. Retrieved from: https://gunawirra.org.au/wp-content/uploads/2021/11/Annual-Report-2021.pdf 2 Ussher, J. M., Perz, J., Parton, C., & Charter, R. (2015). Constructions and experiences of the Gunawirra early intervention program for young Aboriginal mothers. Sydney: Western Sydney University, Centre for Health Research, School of Medicine. 3 Johnson, R. (2022, Feburary 22). Gunawirra – dreamtime word; the invisible seed of all creation. earthYARD. https://www.earthyard.com.au/blogs/one-good-thing/gunawirra 4 Perz, J.,Us sher, JM., Robinson, K.H., Parton, C., Metusela, C., Churruca, K., Metusela, L. (2016). The Five Big Ideas Program Evaluation: An examination of the process and efficacy of an early intervention program for Aboriginal preschool children, from the perspective of key stakeholders – teachers and program developers. Sydney: Western Sydney University, Centre for Health Research, School of Medicine, 76 pp.

HealthWISE (QLD)

HealthWISE is a federally funded primary health and social services dedicated to creating healthy communities in the New England North West region of NSW and parts of the Darling Downs and West Moreton regions of QLD.
 
213 Peel Street, Tamworth NSW 2340
Ph: (02) 6766 1394
Fax: (02) 6766 1372
Email: info@healthwise.org.au
 
HealthWISE is a federally funded primary health and social services dedicated to creating healthy communities in the New England North West region of NSW and parts of the Darling Downs and West Moreton regions of QLD. They employ skilled and experienced local healthcare providers of programs that improve access, increase awareness, decrease cost, empower communities and foster long term health. They are a specialist provider of rural and remote services, with offices in 9 locations (Armidale, Glen Innes, Gunnedah, Goondiwindi, Inverell, Ipswich, Moree, Narrabri, Tamworth). They also provide outreach services to a further 14 smaller towns and communities.
 
They emphasize on values of empowerment, equality, community, client focused, passion for excellence, vision to create better health for their communities.
 
HealthWISE has a division specially dedicated to creating physically and mentally healthier Aboriginal communities. They provide primary health care, which helps Indigenous individuals access and attend primary healthcare education programs, or integrated team care, which helps Indigenous individuals manage their chronic diseases and medical appointments. HealthWISE also offers a special Indigenous Mental Health Program where Indigenous individuals may receive therapeutic intervention and counselling services. Indigenous individuals may be referred by their GP or may self-refer (depending on the type of care).

Creating better health for communities

HealthWISE has achieved a range of outcomes across the programs and services they provide (e.g., Primary Allied Health Service Program, Small Town After Hours, Speech Pathology English as a Second Language Group).
 
For specialised Aboriginal health programs in the year 2020 to 2021:
– the Mental Health Team used the Social and Emotional Wellbeing model to provide 2,567 sessions to 302 Indigenous people.
– the Integrated Team Care provided assistance to 1,800 Indigenous people.
– 15,939 care coordination services were provided.
– HealthWISE and their partners such as Amajun Aboriginal Medical Service, received a new contract from the Primary Health Network to continue their good work for the next 3 years, starting from July 2021.
– the Indigenous Australians’ Health Program assisted with the completion of 715 health assessments, and were successful in securing additional funding to enhance their current service provision and workforce in Gunnedah and Narrabri Local Government Areas.
 
For a detailed report on their outcomes for 2021, see their annual report here 1.

To be updated

HealthWISE has been assessed as:
– being culturally responsive; an Aboriginal and Torres Strait Islander Cultural Inclusion Framework working group was recently formed. The purpose of this working group is to integrate Aboriginal values into the vision and values of the HealthWISE working culture. Since its formation, there has been ongoing discussions on the organisation’s recruitment processes, governance, leadership and administration.
– having formal partnerships with other ACCHOs in the region such as Armajun Aboriginal Medical Service, PIUS X Medical Aboriginal Service and Walhealth Aboriginal Medical Service. These covered 12 Local Government Areas across the New England North West. HealthWISE also reported that they (and their partners) received a new contract from the Primary Health Network to continue their good work for the next 3 years, starting from July 2021.
1HealthWISE. (2021). Annual Report. Retrieved from https://healthwise.org.au/wp-content/uploads/2021/11/HNENW0006_Annual-Report-2020-2021_Digital_FINAL_EDITED.pdf

Ma-Guwag Suicide Prevention

Ma-Guwag (‘hey, take care’ in Darkinjung language) is a suicide prevention program provided by Yerin Eleanor Duncan, which has been providing comprehensive primary health care to the local Aboriginal and Torres Strait Islander community on the Central Coast for 25 years.
36 Alison Road, Wyong NSW 2259
Phone: (02) 4351 1040
               1800 493 746
Ma-Guwag focuses on suicide prevention and mental wellness, and provides targeted and culturally responsive community awareness and help seeking programs.
 
The Ma-Guwag program is made up of two Mental Health Workers, supported by an experienced team of Aboriginal Health Practitioners, GPs, a Mental Health Nurse and psychologists to provide services such as:
  • Access to cultural activities including ‘on country’,
  • Access to wellbeing groups like YERINFIT,
  • Therapeutic supports,
  • Group training to better understand mental health and supports available,
  • Access to information and resources, including after hours.

The Ma-Guwag official program was launch in April 2021 at Berkeley Vale with approximately 60 community members. This day incorporated Walk About Barber services and a presentation from Brian Dowd, The Glen Dancers providing cultural immersion through dance, and a heartfelt testimony given by a respected community member about her journey and suicide. Ma-Guwag continues to engage the community across many mediums mostly via social media platforms such as Facebook, Instagram and their Yerin Eleanor Duncan website. Their Facebook posts provide suicide prevention and mental health management information, reaching 4,000 people, and they have 1,000 followers on Instagram. Throughout COVID-19 restrictions and lockdowns, Ma-Guwag moved outreach services online, and conducted wellness checks via phone calls. In May 2021, the Ma-Guwag team was invited to present at an AH&MRC Symposium in Sydney. Ma-Guwag also presented to young people and adults about the importance of being connected to culture, health and wellbeing at numerous schools, Men’s Groups and Wellness Clinics over the past year.

To be updated

Yerin Eleanor Duncan Aboriginal Health Services is a non-for-profit, Aboriginal Community Controlled Organisation, to deliver holistic, comprehensive, and culturally appropriate health care to their community, demonstrating Indigenous ownership. Their Board of Management is elected by the locals. Yerin Eleanor Duncan Aboriginal Health Services partners with various local community services to serve the Aboriginal and Torres Strait Islander community on Darkinjung Country, demonstrating its community leadership. Some of their partners are Gudjagang Ngara li – dhi Aboriginal Corporation and Bungree Aboriginal Organisation. Finally, Yerin Eleanor Duncan Aboriginal Health Services offers the opportunity to Aboriginal individuals to become members, attend their annual general meetings and participate in board elections, as evidence of their community leadership and building capacity of the local community.

Mawarnkarra Health Service (WA)

Mawarnkarra Health Service is an Aboriginal Community Controlled Health Organisation that provides sustainable health services to Indigenous people living in Roebourne, located in the Pilbara region of Western Australia. It is devoted to improving physical, spiritual, social and emotional wellbeing.

Contact:

Phone: (08) 9182 0851
Fax: (08) 9182 1055
Email: clinic.reception@mhs.org.au
Email: reception@mhs.org.au

Mawarnkarra Health Service is an Aboriginal Community Controlled Health Organisation that provides sustainable health services to Indigenous people living in Roebourne, located in the Pilbara region of Western Australia. It is devoted to improving physical, spiritual, social and emotional wellbeing. Mawarnkarra operates under a board of up to 8 directors who are Indigenous and live in the community. It is accredited by the Royal Australian College of General Practitioners and the Quality Improvement Council of Australia. The organisation provides high quality and universally accessible services to its communities. The service has 3 full time doctors as well as a rotating visiting schedule of medical practitioners and allied health services. This allows for preventative and primary health programs including, but not limited to, chronic diseases, immunisations, early heart problem detection, adult health as well as gender specific programs. It also has an onsite pharmacy. Mawarnkarra also allows for patients to access telehealth services when it is not possible to travel to Perth or elsewhere. On top of medically based services and programs, social health programs focused on smoking, alcohol, nutrition, women’s health, social and emotion wellbeing and environmental health.

As a Social and Emotional Wellbeing (SEWB) focused service, Mawarnkarra focuses on proving holistic and culturally safe services for its clients. Current foci for the service – established in the June 2022 newsletter – include maintaining effective COVID protocols as well as social health programs.

The service covers Roeburne and the surrounding areas of Cheeditha, Mingullatharndo, Wickhan, Point Samson and Karratha. Moreso, it supports an outreach area of communities within the City of Karratha and Shire of Ahsburton. This broad service area means the clinic treats an estimated 3000 people per year.

To be updated

Mawarnkarra Health Service is assessed as:
– having Indigenous ownership as there are about 8 Indigenous directors on their board of leadership. It is also an Aboriginal Community Controlled Organisation (ACCHO), a primary health care service initiated and operated by the local Aboriginal community to deliver holistic, comprehensive, and culturally appropriate health care to their community.

Miwatj Health Aboriginal Corporation (NT)

The Miwatj Health Aboriginal Corporation (MHAC) provides healthcare to Aboriginal people from the bushland of East Arnhem Land. Its vision is to build self-determining Yolŋu (Aboriginal people from the North-East of Arnhem Land), with a mission of building Aboriginal community-controlled healthcare services and public health programs across the entire East-Arnhem region. They provide walk-in health and mental health services, fixed clinics and outreach workers for our communities with an emphasis on preventative and acute care.

Address: Lot 1425 Arnhem Road, Nhulunbuy NT
Phone: 08 8939 1900
Fax: 08 8987 1670
 
Office Hours:
Monday – Friday: 8am – 4:30 pm
Closed Public Holidays
Prior to MHAC’s establishment, people from the area needing medical care had to go to Darwin. Thus, MHAC was developed by the Aboriginal and Torres Strait Island Commission (ATSIC) Regional Council on the grounds that Aboriginal people have the right to access high quality healthcare services near where they live. It acts a training facility for Aboriginal Health Practitioners, and now employs 300 staff, 165 of which are Yolŋu. MHAC is a not-for-profit organisation, and the directors are appointed by members from the area every two years. The constitution also allows for the appointment of Senior Elder advisors, enshrining an Aboriginal voice into its governance. Moreover, the corporation is grounded in principles of quality, community, togetherness, respect and integrity.
 
MHAC provides a range of different services, including
– Social and Emotional Wellbeing services
– National Disability Insurance Scheme services
– Mental Health services
– Public Health services
– Renal services
These services address key health issues within the area, empowering the Aboriginal people from the are to take control of their lives.
MHAC’s is driven by the primary goal of providing community health and wellbeing services. Built from this are 5 more strategic goals as outlined in the strategic plan for 2021-2024:
1. To deliver quality health services
2. To take care of everyone on Country
3. To conduct healthy business operations
4. To give people the opportunity to work in the corporation
5. To build pathways for Yolŋu people.
These goals are synonymous with the Social and Emotional Wellbeing framework, which emphasises connection to culture and self-determination.
Since 2006, the corporation has grown from having 20 staff members with a budget of $1.5 million to having 8 clinics (one wellbeing centre), 300 staff and a $40 million budget. This growth has allowed for a wide reach of services.
To be updated.
MHAC is assessed as:
-having Indigenous ownership being an Aboriginal Community Controlled Organisation (ACCHO), a primary health care service initiated and operated by the local Aboriginal community to deliver holistic, comprehensive, and culturally appropriate health care to their community. Furthermore, more than half of their staff is Yolŋu (165 out of 300 staff).
– seeking to build the capacity of their Yolŋu workforce by helping them map out their career, providing paid traineeships, and opportunities to develop their skills.

Ngangganawili Aboriginal Health Service (NAHS) (WA)

Ngangganawili Aboriginal Health Service (NAHS) was formed to provide health and medical services to the residents of the Wiluna shire and other people from outlying areas, the mining industry, the pastoral stations and tourists visiting the town.

44 Scotia Street, Wiluna WA 6646
PO Box 40, Wiluna WA 6646
Tel: (08) 9981 8600
Fax: (08) 9981 8660
Email: info@nahs.org.au
The NAHS emphasize heavily on values such as respect for culture, resilience, accountability, collaboration, passion, and integrity to ensure high standards of care for their patients.
 
They operate a GP Medical Centre on all business days of the year, staffed by one GP, a receptionist, a patient transport driver, three registered nurses (RN), and an Aboriginal health worker. NAHS also employs paramedics who provide the ambulance service to support accident and emergency services outside normal operating hours.
 
They run a clinical service delivery which includes a child and maternal health nurse and an Aboriginal enrolled nurse who provide early childhood and school aged children’s health services from NAHS Medical Centre and at the Wiluna Remote Community School.
 
They also have a Social and Emotional Wellbeing team (SEWB) that includes a male and female substance misuse/mental health counsellors, and a senior counsellor engaged in delivering programs required to meet the needs of our community.
 
Other services include:
» Outpatient GP service
» 24 Hour accident & emergency service
» X-ray, ultrasound, pathology, immunisation
» Maternal and child health services
» Sexual health counselling and education
» Visiting dental health care provided by the Royal Flying Doctor Service
» Hearing screening and visiting specialist services
» Vision screening and visiting specialist services
» Social and emotional wellbeing services
» Drug and alcohol misuse programs
» Community aged care
» Disability services, including NDIS
» Environmental health program
» Chronic disease management & care planning
» Visiting physiotherapy service

The NAHS aims to provide health and medical services to the residents of the Wiluna shire and other people from outlying areas, the mining industry, the pastoral stations and tourists visiting the town.

The NAHS plays an integral role in health service provision for the highly mobile population in the Central Desert Region. It delivers more than 10,000 episodes of health care per annum to up to 4,000 Aboriginal and non-Aboriginal clients on Martu country in remote Western Australia1. It is a critical first point of contact between the community and the WA health care system, operating since 1993 over an area of some 184,000 square kilometres.

To be updated.

The NAHS is assessed as:
– having Indigenous ownership being an Aboriginal Community Controlled Organisation (ACCHO), a primary health care service initiated and operated by the local Aboriginal community to deliver holistic, comprehensive, and culturally appropriate health care to their community.
– culturally responsive as all new non-Indigenous staff receive cultural sensitivity training from local Aboriginal elders.
– having community consultation and design as they consulted with the Wiluna Martu community in a recent Yarning tree research project to identify the community’s hopes, dreams, strengths, worries, and concerns to inform future NAHS strategic plans
– having plans to develop an internal evaluation strategy to assess if they are implementing recommendations from the Yarning tree research project.
1 Foundation for Rural and Regional Renewal (n.d.). Foundation for Rural and Regional Renewal. Retrieved July 21, 2022, from https://frrr.org.au/blog/tag/ngangganawili-aboriginal-health-services/

Ngaanyatiarra Health Service (WA, NT, SA)

The Ngaanyatijarra Health Service (NHS) is an Aboriginal Community Controlled Health Service across Ngaanyatjarra Lands, in Western Australia (near the Northern Territory/South Australian borders). It is Australian General Practice Accreditation Limited, and is informed and supported by an Office in Alice Springs. Primary care includes clinical services, public health, and aged/disability care. The Ngaanyatjarra Health Service aims to work in a malparara way [two-way learning] as a part of the Ngaanyatjarra community to promote the health and wellbeing of people in the Lands, ensuring a professional health service that is accountable, culturally appropriate, anticipates and responds to the community’s changing health needs and priorities and takes a collaborative approach with other service providers to deliver best practice services.

 

Alice Springs Office
Ngaanyatjarra Health Service, PO Box 644, Alice Springs, NT, 0871
 
2/58 Head Street, Braitling, NT, 0870
Phone: 08 8955 4700
Fax: 08 8955 4701
Email: info@nghealth.org.au
 
See website for contact information of their various health centres.
 
The NHS provides primary and acute health care by Remote Area Nurses, Aboriginal Health Practitioners, and specialist Population Health staff, supported by General Practitioners. They also offer services in environmental health, health promotion, Social and Emotional Wellbeing programs and healthy ageing/disability support.
 
The NHS is made up of 11 community primary Health Care Centres and appointments are not necessary, with an on-call system for emergency care after hours. All services are free of charge for people registered with Medicare (except for medical aids).
 
Key services target:
– Maternal and Women’s Health
– Child Health
– Sexual Health
– Chronic Disease
There are also visiting specialist services.
The 2019 – 2021 Strategic Plan outlines these operational objectives:
– Communities and individuals who take responsibility for their own and other’s well-being.
– A health service that works respectfully with communities and that partners with Yarnangu in all aspects of our work
– The provision of quality, culturally safe health services on the Lands
– Ongoing, active collaboration with Ngaanyatjarra Council, Ngaanyatjarra Lands Schools, government departments, NGOs and other agencies
– Development of a range of training opportunities and employment in health for Yarnangu
– Ongoing accreditation of our services and continuing to meet our KPIs and agreements with government.
– Staff that are appropriately qualified and skilled, culturally aware, and safe in their practice, well supported by NHS and who enjoy working on Ngaanyatjarra lands.
– Support services that are efficient, effective, and timely and provide the best possible help to patients, their families and staff that work on The Lands
The NHS provides services to approximately 2300 people living in the 12 communities within the area. Its primary goals are to provide community based and culturally safe care for the Aboriginal people in the land. It aims to consistently review the services and improve the quality and performance of the service.

To be updated.

Ngaarnyatijarra Health Service is assessed as:
– having Indigenous ownership because it is led by a Board of Directors made up of Indigenous people from the communities it services. It is also an Aboriginal Community Controlled Health Organisation.  
– having community consultation because it uses malparara (two-way) learning method to promote the health and wellbeing of people in the Lands, ensuring a professional health service that is accountable, culturally appropriate, anticipates and responds to the community’s changing health needs and priorities and takes a collaborative approach with other service providers to deliver best practice services.

Puntukurnu Aboriginal Medical Service (PAMS) (WA)

Puntukurnu Aboriginal Medical Service (PAMS) is an Aboriginal Community Controlled Health Service located in the East Pilbara region delivering services in communities located in the Great Sandy, Little Sandy and Gibson Deserts. They provide culturally responsive and appropriate fully comprehensive primary health care services in communities of Jigalong, Parnngurr, Punmu, Kunawarritji, and Newman.

65 Mindarra Drive, Newman WA 6753
Ph: (08) 9177 8307
Fax: (08) 9175 0990
Email: pams@puntukurnu.com
Puntukurnu Aboriginal Medical Service (PAMS) is a leading not-for-profit organisation highly regarded by clients, funders and donors. It plays an important part in building strong communities and families. It influences policy makers and ensures that health institutions and systems are attuned to the needs of the people in the communities. PAMS is a financially secure, well governed, accessible and stable provider of best practice primary healthcare tailored to meet the needs of its client group.
 
There are five clinics under PAMS. They are located in Newman, JIgalong, Parnngurr, Punmu, and Kunawarritji, providing primary healthcare services (e.g., health assessments, after hours emergency care), chronic disease management, various community health programs, and flu vaccinations. PAMS clinics are run by skilled health practitioners in partnership with doctors, registered nurses, allied health professionals, wellbeing workers and visiting specialists. There is a strong emphasis on the early detection and prevention of chronic diseases such as diabetes, heart disease and some cancers.
 
The five core values are:
– Community focussed: a deep awareness and understanding of the needs and aspirations of peoples, walking alongside them to uncover strengths and talents, build community and advocate for social justice.
– Community controlled: responsive to community needs; the capacity to act and influence because they are connected to and are a trusted member of the community.
– Transparent: recognise the need to be responsible in the manner in which they expend funds and are accountable to both funders and the community.
– Inclusive: non-judgmental, non-discriminatory and accepting of all people.
– Leadership: determined, while working with others, to stand courageously for our beliefs.
 
The Puntukurnu Aboriginal Medical Service (PAMS) aims to provide the highest standard of patient care whilst incorporating a holistic approach toward diagnosis and management of illness. The scope of the term ‘holistic’ includes the development, promotion and maintenance of the physical, spiritual, social, economic and cultural wellbeing ‘of all our Indigenous people’.
 
Their health team of PAMS exists to promote the health and wellbeing of individual community members and to relieve sickness and the suffering of the Indigenous community as a whole.
 
Inherent to this philosophy is the principle that Indigenous people must determine and control all aspects of change and decision making at all levels of healthcare, ensuring that as individuals they are provided with information that enables them to make informed choices, not only for individual’s care, but for collective healthcare within their community.
1Notable outcomes in the year 2020 to 2021:
– served over 5000 patients across five clinic locations, primarily for cardiac-related issues, diabetes, and other health issues.
– administered 1200 doses of Pfizer vaccination to local community members and FIFO workers.
– received $133,000 grant from Lotterywest to purchase a 4WD van that accommodates up to eight passengers and allow for wheelchair transportation.
– employed two additional doctors to support the expansion of services
For a full summary of outcomes, see 2021 Annual report here. https://www.puntukurnu.com.au/Profiles/pams/Assets/ClientData/Annual-Report-2021.pdf

To be updated.

PAMS has been assessed as:
– having Indigenous ownership as an Aboriginal Community Controlled Health Service, initiated and operated by the local Aboriginal community to deliver holistic, comprehensive, and culturally appropriate healthcare to their community. The Board of Directors also consist of Nyiyaparli and Martu traditional owners, including two representatives (one male, one female) from each community in Newman, Jigalong, Parnngurr, Punmu and Kunawarritji. In addition, the proportion of Indigenous staff increased from 30% in 2020 to 35% in 2021.
– having community consultation and design as there are plans to consult community members to design their 5-year strategic plan
– building up the Indigenous community through training. The 2021 annual report shows that three Aboriginal staff members secured full trainee scholarships to undertake Certificate IV in Aboriginal and Torres Strait Islander Primary Health Care Practice within the next 2 years.
– having community leadership as it partners with various Indigneous (e.g., Kanyirninpa Jukurrpa, Mawarnkarra Health Service) and non-Indigenous organisations such as BHP, Royal Flying Doctor Service, Curtin University to run various programs.

1 Puntukurnu Aboriginal Medical Service. (2022). Annual Report. Retrieved August 9, 2022, from https://frrr.org.au/blog/tag/ngangganawili-aboriginal-health-services/

Specialist Aboriginal Mental Health Service (SAMHS) Metropolitan

The Specialist Aboriginal Mental Health Service (SAMHS) Metropolitan supports both Aboriginal consumers and carers in accessing mainstream mental health services, and in better meeting the needs of Aboriginal people. This service is located in Perth, Western Australia.

Located at De Grey House, Graylands Health Campus, SAMHS Metropolitan provides state-wide consultation/liaison with service providers and the community; advocacy for Aboriginal consumers; and operates as a peak body for Aboriginal mental health professionals. SAMHS Metropolitan operates with cultural integrity using strategies to include brokering of elders, and traditional healers to participate in particular clinical cases.

SAMHS Metropolitan is an adult mental health service that provides a ‘whole of family’ approach to service delivery.

Contact: Michael Mitchell, Program Manager, Specialist Aboriginal Mental Health Service Metropolitan
Phone: 08 9235 2400 Email:SAMHSM@health.wa.gov.au

To be updated in 2021

To be updated in 2021

To be updated in 2021

To be updated in 2021

To be updated in 2021

To be updated in 2021

Spinifex Health Service (WA)

Spinifex Health Service provides culturally aware primary health care for the Tjuntjuntjara community living on the Spinifex lands north-east of Kalgoorlie-Boulder. It is owned and operated by the Paupiyala Tjarutja Aboriginal Corporation. It specialises in chronic disease management, child and maternal health, disability, aged care, and social and emotional wellbeing.

Address: PMB 88 Kalgoorlie WA 6430
Phone: 08 9037 1102
Fax: 08 9037 1103

The community are the traditional custodians of the Spinifex Native Title Determination Area which covers 55 000 Km2. The isolation of the community means that the health service is essential to the community continuing to thrive. The service has three remote area nurse positions who specialise in child/maternal health, chronic disease management and continuous quality improvement. They are supported by visiting eye and dental clinicians and allied health professionals as well as the Royal Flying Doctor Service when needed. Spinifex Health Service complies with the requirements of the Royal Australian College of General Practitioners, ensuring the quality and safety of the service.

Spinifex Health Service’s primary aims are listed on their website, which are:
– Improve the patient’s journey and access to health care services, to help close the gap in life expectancy for Spinifex People
– Develop and deliver a high quality evidenced-based comprehensive primary care service, that addresses current and future health needs of the community
– Advocate for and support the health and community development aspirations of the community, by working holistically with all stakeholders to address the social and environmental determinants of health
– Develop a social and emotional wellbeing program which focuses on youth and improving access to mental health services
– Address early childhood development and maternal health needs in the community
– Improve access to disability and aged care services and facilities
– Build our workforce capacity to achieve excellence in remote service delivery
– Achieve best practice in community, corporate and clinical governance
– Plan and improve health infrastructure to meet the health needs of the Spinifex People

The service provides care to the Tjuntjuntjara community, which consists of approximately 150 people. Although small, the service is essential to the longevity and health of the community, which is widely considered a very strong one.

To be updated

Spinfex Health Service is assessed as:
– undergoing ongoing evaluation as they have plans for a clinical audit to maintain high levels of care. They also explicitly state that they are committed to ensure that their quality action plans are current and reviewed regularly.
– builds the capacity of Indigenous community as they have plans to train up their Aboriginal Health Workers to be able to better facilitate care for the Spinifex peoples.
– having Indigenous ownership as it is governed by Paupiyala Tjarutja Aboriginal Corporation (PTAC), a not-for-profit organisation managed by a Board of Directors, and incorporated under the Corporations (Aboriginal and Torres Strait Islander) Act 2006.

Wellington Aboriginal Corporation Health Service (Aboriginal Children's Therapy Team) (NSW)

The Aboriginal Children’s Therapy Team (ACTT) is a free allied health service for Aboriginal and Torres Strait Islander children that live in Dubbo, aged from birth to 8 years. The early intervention program aims to prepare children for school and meet their child developmental milestones.

CONTACT:
Phone: (02) 6845 5400
Email: enquiries@wachs.net.au
Wellington Aboriginal Corporation Health Service (WACHS) is an Aboriginal Community Controlled Health Organisation which has been running for over 35 years, located in the town of Wellington. Wellington is a small rural community with a shire population of approximately 8,831 people of which 1,897 are Aboriginal (2016 Census Stats). WACHS offers professional, holistic health care to enhance the health and emotional wellbeing of the Aboriginal and non-Aboriginal communities in Wellington and surrounding districts including Dubbo, Moree, North West and Far West Regions of NSW and Greater Western Sydney covering Mt Druitt, Penrith, Nepean and Blue Mountains. It has three clinics: Wellington, Dubbo, and Moree.
 
The Aboriginal Children’s Therapy Team (ACTT) is a free allied health service for Aboriginal and Torres Strait Islander children that live in Dubbo, aged from birth to 8 years. The early intervention program aims to prepare children for school and meet their child developmental milestones.
 
ACTT offers speech pathology, occupational therapy, and psychology services in collaboration with their Aboriginal Community and Therapy Support Workers.
 
ACTT Support Workers can:
– connect families with Allied Health professionals
– advocate for clients and families
– provide individual and group therapy
– assess and provide therapy for children to help them live more independently and improve their capacity to play and learn
– provide therapy for children who have communication and/or speech difficulties
 
The WACHS aims to:
 
– Deliver culturally appropriate primary health that is client centred to improve population health outcomes
– Implement high quality widence based primary health care and population health programs that are measurable & financially sustainable
– Improve population health outcomes through shared decision making and leadership in the sector
– Lead business development models to transform and sustain through innovation
 
The ACTT program seeks to assist Aboriginal children be better prepared for school and to reach all developmental milestones.
According to the 2023 Annual Report, there were:
– 68 clients of the Child + Family Team
– 38 case managed clients
– 175 occupational therapy sessions
– 88 Community Therapy Support worker sessions
– 93 psychologist sessions
– 106 speech pathologist sessions
– 8 children completed therapy
– 93% referrals accepted
– The team of Community and Therapy Support Workers undertook further education by completing their Cert IV in Allied Health Assistant. This resulted in a lower waitilist time.
 
See here for more outcomes of this program. 

To be updated

WACHS is assessed as having: 
 
Indigenous Ownership: WACHS is an Aboriginal Community Controlled Organisation (ACCHO), a primary health care service initiated and operated by the local Aboriginal community to deliver holistic, comprehensive, and culturally appropriate health care to their community. WACHS is governed by a Board of Directors which consists of nine Aboriginal community members and one independant. These are elected annually by the Community.

Wollotuka Wellbeing

Wollotuka Wellbeing offers dedicated resources and individual counselling for Aboriginal and Torres Strait Islander students at the University of Newcastle, supporting them to navigate life as a student and beyond.

Hannah Pipe, Indigenous Enabling Learning Advisor
Phoebe Sanders, Wollotuka Counsellor
Address
Wollotuka Centre of Indigenous Engagement and Advancement
Wollotuka Institute for Indigenous Education and Research
University of Newcastle
University Drive Callaghan NSW 2308
Phone: (02) 4921 6863
Email: wollotuka@newcastle.edu.au
Wollotuka Wellbeing offers dedicated resources and individual counselling for Aboriginal and Torres Strait Islander students at the University of Newcastle, supporting them to navigate life as a student and beyond.
 
Wollotuka Wellbeing is a 2020 initiative of the Wollotuka (“meeting and eating place”) Institute, which was established in 1983 as a culturally safe place for Indigenous students, staff and community, focused on Indigenous education and student recruitment and support.
 
The Wollotuka Institute has its main hub on the university’s Callaghan campus, with smaller sites at Ourimbah, Gosford and Newcastle city campuses. Wollotuka Institute enrolled 1646 students in 2022.
 
Wollotuka Wellbeing began at the start of the Covid-19 pandemic when telehealth consultations commenced via zoom and phone. Many Indigenous students continue to prefer online consultations rather than face-to-face.
 
Existing programs developed by Student Advancement at Wollotuka, including Irru Ballay and more recently the “Check-in Challenge” program, are retention initiatives, offering academic and tutoring support, wellbeing and mental health guidance, as well as cultural connection for students who are at risk of failing or being suspended or excluded from their studies. Wollotuka Wellbeing has been incorporated into these existing programs, that are run under the ‘allow connect grow’ philosophy, which can be tailored to individual or group needs.
 
Counselling is provided to students in a holistic and trauma-informed way, in a culturally safe place, focused on deep listening, mindfulness and behavioural therapies rather than clinical diagnoses. These approaches are combined with students’ own cultural knowledges, journeys and experiences, aligned to the Wollotuka Cultural Standards and social and emotional wellbeing model.
 
Conceptually, this combined model draws on Stronger Together: an artwork created by Darleen Cooper, proud Dunghutti woman and a student at the university, who developed it as part of a Work Integrated Learning project in her final year of studies. The artwork acts as a demonstration of living culture and is the foundation of wellbeing and organisational strategy within the Wollotuka Wellbeing project.
 
The Wollotuka Wellbeing resources, including tip sheets and guided meditations, are freely available online and may also benefit school students and community members from any background. There are also links to existing organisations that students may choose to contact directly. Plans are underway to produce more resources that share and communicate Indigenous knowledges and contextual wellbeing strategies for all students at The University of Newcastle, with potential to share with schools and community.
Wollotuka Wellbeing aims to support the social and emotional wellbeing of Aboriginal and Torres Strait Islander students at the University of Newcastle, recognising that their educational experiences and life circumstances may make it harder to succeed at tertiary study.
 
A dedicated Wollotuka counsellor offers programs of individual counselling, supplemented by online resources that were developed in consultation with students, staff and the wider university community and focused on the experiences of students.
 
The program works closely with the Student Advancement team at the Wollotuka Institute to support students along their academic journey and intervene early and in a culturally responsive manner in any emerging distress or mental health issues.
Since the introduction of the Indigenous-specific service in Autumn 2020, more than 300 Aboriginal and/or Torres Strait Islander students accessed counselling services, compared to less than 50 in the two years preceding. More broadly, Indigenous student engagement with counselling services has increased. Prior to the introduction of Wollotuka Wellbeing, 4% of all students who sought counselling through the University of Newcastle identified as Aboriginal or Torres Strait Islander; since the commencement of Wollotuka Wellbeing counselling, that proportion has grown to 12%. More than 60 students participated in small online wellbeing workshops throughout the covid lockdowns and on campus between 2020 and 2022.
 
Engagement via one-to-one counselling for Aboriginal and/or Torres Strait Islander students has increased significantly over the last two years, demonstrating students’ acceptance of the approach. Formal evaluation of the allow connect grow model is in its early stages.

To be updated

Wollotuka Wellbeing is an innovative program that holistically addresses multiple aspects of the experiences of Aboriginal and Torres Strait Islander people engaged in tertiary study. It offers a valuable template to other universities for the range of cultural and behavioural support services that may be valuable in supporting the educational success of Indigenous students, and for how to develop and implement these services through co-design with students and community members.

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